Refund Policy
Refund and cancellation information
This policy outlines how refund and cancellation requests relating to SIP enrolment and the standalone Test Series subscription are handled.
1. Programme enrolment
Refund eligibility and timelines for SIP enrolment are set out in the enrolment agreement signed at the time of joining, and may vary based on the point in the academic term at which a request is made.
2. Test Series subscriptions
Requests to cancel a standalone Test Series subscription should be sent to support@exampay.in before the next billing cycle.
3. How to request a refund
Write to support@exampay.in with your enrolment or subscription details; requests are acknowledged within 2 business days.
Eligibility, review timelines and processing windows depend on the applicable service, payment method and circumstances of the request.